Coaching Intensives

Have you ever wanted to sit down with an expert and pick their brains about your business. Well, now is your chance!

Made up of three intensive 15 minute coaching sessions for smaller groups, you can pre-book your place, giving the chance to sit down with one of our experts face to face, and get answers on key business issues.

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Dealing with Complaints - tom answer

We don’t get them often, but when we do, how do we handle complaints well? Tom is the “customer whisperer” and is a master salesperson. He will be sharing his pro tips on handling those awkward and sometimes business shaping conversations.

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BE your own pr agent - kate beavis

In a crowded marketplace how do we get seen? Kate has created 1000’s of business boosting PR moments for her 3 businesses, even getting onto the telly WITHOUT an agent. She’s an award winning savvy businesswoman who’ll share how to get our businesses noticed and build our brand reputation.

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Developing Products - Dawn Butler

Many cake makers are interested in developing our own products from cutters to modelling pastes. Where do we start? Dawn has an incredible range of experience from developing her own range of Dinkydoodle products. She’s going to spill the beans!

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Intellectual property - Jo tall

How can we protect our cake designs, our teaching content, our new products? Or can we? What are the rules that apply? What’s the legal difference between inspiration and downright copying? Jo will help us understand a good overview of the main issues when it comes to what’s mine and what’s not.

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Making your time COUNT - Phil Jensen

Organising our work is the secret to making the most of each day. Pre-cake, Phil worked in international business and management for 20 years. He taught Procter & Gamble’s time management course. Phil’s going to share 3 of his most practical strategies to make each day more effective.

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Rocking Cake shows - Melanie Underwood

Cake shows can be an amazing way to put your cake business on the map. Melanie has over 20 years of experience of helping to run Cake International and will share her top tips for how cake shows can help your business.

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Finance 101 - Natalie Porter

Cash is king. This is a quick [and highly important] session on getting on top of our finances, keeping HMRC happy, and why registering for VAT might be the best thing we do. Natalie is not only an award winning business woman, she’s got bag-fulls of experience from the world of accounting to help us.

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marketing that works - DAVID BRICE

Online is great but how do you make the most of offline marketing? The wedding fairs, local newspapers, competitions and more. David brings a wealth of experience from running his own cake businesses and mentoring 100’s of cake business owners through CakeFlix.

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WINNING ON FACEBOOK - CAMERON YOUNG

Facebook is one of the key places we can be seen and get business. So how can we make sure we are reaching potential customers? Cameron manages Cake Stuff’s social media accounts and has lots of top tips to share.

Our experts will do all they can to outline the important aspects of the subject, and then answer any burning questions on their topic. Groups will vary in size either around a table (8-10) or in one of our theatres (20-30).